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SupportMagic - On-demand customer interaction management solution
http://www.supportmagic.com...
SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience. SupportMagic's multi-channel communication platform integrates live chat, email management (tickets), troubleshooter, and knowledgebase technology to manage online sales and customer support.
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file under: crm, helpdesk, live chat, saas, email management, support software by rush123456 2007/10/24 10:49:01
   
Service desk outsourcing- IT support, help desk outsourcing
http://www.techteam.com/...
Provider of Global Multilingual IT Service Management Solutions based on ISO and ITIL Best Practices that fully Integrate IT Infrastructure Support such as: Service Desk including Help Desk, Call Center, and Contact Center Services.
            1 vote(s) Add Comment
file under: helpdesk, ITIL, IT outsourcing, HP, IBM, EDS, Perot Systems, Siemens, service desk, IT support services, IT outsourcing services by TechTeam3 2007/12/08 04:55:59
   
IT Consultancy, Support and HelpDesk Services
http://www.answersthatwork.com/Tasklist_pages/t...
IT Consultancy
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file under: HelpDeskServices by GerardoRyan 2008/01/22 04:23:15
   
IT Help Desk
http://www.techteam.com...
TechTeam provides professional IT help desk outsourcing services for small to large companies.
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file under: help desk, helpdesk, it outsourcing, helpdesk outsourcing, IT support, by qq123ww 2008/03/26 02:27:40
   
IT Services Provider: Offshore Dedicated Staffing, Wide Range of Web Services.
http://www.iwebresources.com/...
Are you looking for offshore or outsourcing dedicated back office and IT enable services provider for your business. Highly experienced and affordable virtual assistant available in India offers SEO, SEM, marketing, promotions, data entry work, internet research and other business development services.
            0 vote(s) 1 comment(s)
file under: dataentry, backoffice, web support, helpdesk, web promotions, SEO, SEM, marketing, staffing by Christopher 2008/05/07 01:43:55
   
Outsource Back Office: Back Office Support and Helpdesk Solution
http://www.outsourcebackoffice.com/...
Hire your staff from outsource back office at Affordable Rates. Highly experienced and affordable virtual assistant available provide you any type of IT support services at unbeatable price.
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file under: dataentry, backoffice, back office, web support, helpdesk, web promotions, SEO, SEM, marketing by Christopher 2008/05/07 01:44:37
   
Interactive Web Visions: Web Support, Search Engine Optimization, SEO, Back Office Support, Outsourcing, Outsourcing Services
http://www.iwebvisions.com/...
Interactive Web Visions offer cost effective web support services, search engine optimization, SEO & back office services. BPO, KPO, KPO services, SEO, web support, helpdesk, web promotions
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file under: web support, email support, chat support, back office, outsourcing, outsource, IT outsourcing, data entry, back office, KPO services, helpdesk, web promotions, SEO, SEM, BPO, KPO, Offshore by rexengelking0 2008/05/08 01:16:03
   
BPO Services Outsourcing
http://www.binarysemantics.com/bpo/back_office....
Offshore BPO services company india. We are a leading Business Process Outsourcing company that provides turnkey BPO solutions to various business Units. Outsource BPO service.
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file under: bpo business process, outsourcing bpo, offshore bpo helpdesk, bpo business process, outsourcing bpo services, India BPO company India. by ravinder1234 2008/07/23 05:15:00
   
SysArc Announces Availability of Online Backup and Recovery Service From New Multi-Million Dollar Data Centers.
http://www.sysarc.com...
SysArc Offers Industry Leading Backup and Disaster Recovery Service For Immediate Release August 14th, 2008 Rockville, MD-SysArc, a leading provider of online back and disaster recovery services and solutions, is pleased to announce the availability of their latest version of their Data Vaulting Service. This state-of-the-art offering is provided by two AT&T Data Centers located in the Washington D.C. area and in the Southeast. Built with the very latest software and hardware technology currently available, SysArc’s Service offers the reliability and security that customers demand for their critical data protection needs. Since each Data Center possesses redundant dual uplinks that are connected directly to AT&T’s Global IP Backbone, as well as a minimum N+1 redundancy factor on all critical infrastructure systems, customers can be assured that there will be no downtime. In addition, these Data Centers are located within hardened facilities protected by multiple security measures including continuous closed circuit video surveillance, security breach alarms, electronic card key access, biometric palm scan and individual personal access codes. The SysArc Data Vaulting Service has been designed with best-of-breed hardware and software to meet the demanding needs of enterprise backup and disaster recovery. Multiple servers and storage devices from industry leaders EMC and Dell have been deployed to mange even the largest volumes data protection. The backup and recovery software is provided by Asigra, and does not require Agents to complete a backup and recovery. This software was specifically developed as a multi-site backup and recovery solution for both enterprises and service providers. Tim Brennan, Managing Partner of SysArc stated “We took a lot of time to fully understand the needs of our customers and quickly realized that we would have to offer the most robust solution possible. The Asigra application has advanced compression and de-duplication features that significantly reduces the amount of data to be sent across the wire, which reduces bandwidth degradation and saves our customers money on the storage costs. The application also works on multiple operating systems and configurations so that we can backup and restore almost any server and desktop that our customers have deployed in their environment, no matter where they are in the world. We believe our customers will appreciate and see tremendous benefits to this solution for the storage of their critical information.”¯ Additional benefits of SysArc’s Service include; ”¢ Regulatory Compliance Adherence ”“ Guaranteed off-site backups help companies comply with applicable regulatory requirements, including Sarbanes Oxley, HIPAA, SEC/NASD and other industry specific regulations. ”¢ Reduced Risk - The vulnerability of your organization having incomplete or corrupted tape backups is virtually eliminated. ”¢ Reduced IT Support Costs ”“ Since there are not any Agents used, no software has to be loaded on target servers. This will reduce computer systems interruptions. In addition, the error prone handling of tapes is completely eliminated. Finally, IT professional’s weekly effort to perform and manage backups is reduced by at least 60%. ”¢ Improved Disaster Contingency - The service has inherent disaster recovery capabilities, which enhances your ability to recover more quickly and efficiently. ”¢ Enhanced End-User Productivity - Individual files which were accidentally deleted or become corrupted can be restored in minutes. ”¢ Cost-Effective - The SysArc Data Vaulting service is offered at price points that are competitive with hardware/software offerings that try to address the same issues. ”¢ Minimal Capital Outlay - The SysArc Data Vaulting Service is charged on a flat monthly 'usage' basis with a minimal one-time installation charge. ”¢ Reduced Back Up Interval - Advanced software functionality dramatically reduces the actual amounts of data transmitted to SysArc. ”¢ Improved Security - Your data is encrypted using the AES encryption standard (256 bit) and stored off-site at the AT&T Data center. ”¢ Future Proof Design - The SysArc Data Vaulting Service can inherently scale as the amount of data increases. “We believe that this sizable investment in hardware, software, technology and processes clearly demonstrates a strong commitment to the marketplace to provide the most robust online backup and recovery solution possible. Furthermore, since the amount of data organizations create and need to maintain is growing exponentially each year, a solution that is dependable, easy-to-use and implement, and competitively priced, will be very favorably received”¯ stated James M. Eglin, Jr., Partner. About SysArc, Inc. SysArc offers dependable and affordable infrastructure network and technical support services to commercial organizations throughout the United States. Their service offerings include; network support, helpdesk support, network design, network installation, server support, server monitoring and maintenance, managed co-location, and data center relocation services.
            0 vote(s) 1 comment(s)
file under: network support, helpdesk support, technical support, SysArc, network design, network installation, infrastructure support, server support, Managed Co-location, online backup, Disaster recovery, data center relocation, technology services, technology, ser by jeglin 2008/08/15 13:21:01
   
Downtime how much is it costing you?
http://www.littlefishsupport.com/news/it-servic...
An average company of 10 staff members, wasting half an hour per working day, earning an average wage rate of £7.50 per hour over a 48-week year can amount to a staggering £9000 per year. How long does it take your business to make £9000 in profit??
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file under: IT Support, IT Support Nottingham, IT Services London, Network Support Leeds, PC Help Birmingham, Remote Helpdesk, Remote Backup, Outsource IT Services, IT Support Manchester, Microsoft Certified Gold Partner, Business Disaster Planning, Charity IT Suppor by littlefishsupport 2008/08/20 02:08:06
   
Littlefish IT Support Releases Embedded Social Bookmarking and RSS Support
http://www.littlefishsupport.com/news/it-servic...
n an effort to improve customer experience and communication, Littlefish IT Support has unveiled support for embedded social bookmarking and RSS feed for its corporate website. RSS feed, collectively known as web feed, allow Littlefish IT Support to distribute news and announcements directly to end customers. Littlefish IT Support news and announcements are distributed through the RSS feed found at http://www.littlefishsupport.com/rss.xml.
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file under: Remote Helpdesk, Remote Backup, Outsource IT Services, IT Support Manchester, Microsoft Certified Gold Partner, Business Disaster Planning, Charity IT Support, Network Security, IT Support London, IT Support Bristol, Server Monitoring, Workstation Monitor by littlefishsupport 2008/08/20 02:13:07
   
Outsource Back Office: Blog for most of the back office needs!
http://www.outsourcebackoffice.com/business/...
Back office blog focusing on each and every need of back office. Outsourcing and offshoring options available.
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file under: back office, backoffice, data entry, helpdesk by OBackoffice 2008/08/21 08:10:11
   
 
 
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