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The Employee and Customer Survey Blog - NBRI - NBRI Ranks Number 5 Amongst Patient Satisfaction Firms http://www.nbrii.com/blog/NBRIRanksNumber5Among... Modern Healthcare magazine released its list of the "Largest Patient Satisfaction Firms". Among these firms was the Dallas-based National Business Research Institute, coming in at number five. The rankings were based on total number of patient satisfaction survey engagements in the healthcare industry in 2006.
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Lexus Tops JD Power’s Sales Satisfaction Index http://auto-news-blog.com/lexus/lexus-tops-jd-p... According to the latest JD ability Sales gratification Index view, when it comes to selling cars, Lexus is tops: “Lexus improves by four rank positions from 2006, that is a gain driven originally by increased purchaser gladness accompanying the dealership ease, salesperson performance and carriage cost,”ť said Tom Gauer, senior director of automotive retail investigation at J.D. ability and Associates.
National Business Research Institute to Award 2008 Circle of Excellence http://www.nbrii.com/blog/NationalBusinessResea... The National Business Research Institute will be giving the NBRI Circle of Excellence Award to those organizations that have shown a dedication to improving customer and/or employee satisfaction.
How to Conduct a Survey - Intro http://www.nbrii.com/blog/HowToConductASurveyIn... The first in a series of articles designed to to explain the very basics of conducting a customer or employee survey.